Our products are 100% new and free from defects in material and workmanship.
- (1). We offer 30-day money back. If you are not satisfied with our products within 30 days, please request RMA number within 30 days and then ship it back to us, we will issue a full refund for you. please request RMA number via email SUPPORT@WOBATTERY.COM
- (2). Money Back. After got your returned item, we will issue a refund within 1-3 business days, and you will get the money back within 1-3 business days.
- (3). 1 year warranty under normal, non-commercial use.
If a product is dead or did not work within 12 months, please contact us, we offer 1-year warranty. Request RMA number via email SUPPORT@WOBATTERY.COM. You return it back and we will reship a new replacement one for you.
- (4). All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon requesting through our Contact Us page
- (5). And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
- (6). For return and refund question, please contact us at SUPPORT@WOBATTERY.COM , generally you will get a response within 5-12 hours.
Note: please email us for RMA number via our Contact Us page, we will offer free shipping label, and then offer tracking number for the return.